You can return new, unopened items a full refund.

Here's how:

Step 1: Be sure your item meets the return requirements.

The item must be:

☑️ Purchased within the last 30 days

☑️ Unused

☑️ In the same condition you received it 

☑️ In its original packaging

Step 2. Reach out to us for a return

If your item is eligible for a return, email us at returns@buzzingfirefly.com. We'll send you instructions ASAP so you can return your item for a full refund.

Step 3. Mail back your item

Return your item by mail using the carrier of your choice. (Unfortunately, we cannot reimburse the cost of return shipping.)

Step 4. Receive your refund

We'll notify you as soon as we receive your return. 

If your item meets the return requirements listed in Step 1, we'll issue a full refund to your credit card.

If your item does not meet the return requirements listed in Step 1, we’ll either ship the item back to you, or offer you a partial refund.