Return Policy
You can return new, unopened items a full refund.
Here's how:
Step 1: Be sure your item meets the return requirements.
The item must be:
☑️ Purchased within the last 30 days
☑️ Unused
☑️ In the same condition you received it
☑️ In its original packaging
Step 2. Reach out to us for a return
If your item is eligible for a return, fill out our return form or you can email us at returns@buzzingfirefly.com. We'll send you instructions ASAP so you can return your item for a full refund.
Step 3. Mail back your item
Return your item by mail using the carrier of your choice. (Unfortunately, we cannot reimburse the cost of return shipping.)
Step 4. Receive your refund
We'll notify you as soon as we receive your return.
If your item meets the return requirements listed in Step 1, we'll issue a full refund to your credit card.
If your item does not meet the return requirements listed in Step 1, we’ll either ship the item back to you, or offer you a partial refund.
contact us
We'd love to hear from you!
Email us at info@buzzingfirefly.com Call/text or WhatsApp us (732) 301-4399
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